Terms of Service

1. General Provisions

These Terms of Service define the rules for using the ZepScan online service available at zepscan.com.

The owner and operator of the service is [Company Name], with registered office at [address], Tax ID: [number], REGON: [number].

Using the service constitutes acceptance of these Terms of Service.

2. Definitions

• Service - the ZepScan online platform available at zepscan.com
• User - a natural person, legal entity or organizational unit using the Service
• Account - a collection of User's resources and settings within the Service
• Audit - a service for analyzing a website in terms of SEO, security and performance
• Subscription - a paid service providing access to Service features for a specified period

3. User Account

3.1 Registration

Account registration is free and requires providing an email address and creating a password. The User is obligated to provide truthful information.

3.2 Account Security

The User is responsible for the security of their account and password. We recommend using a strong, unique password.

3.3 Account Deletion

The User may request account deletion at any time through the contact form or user panel.

4. Services

4.1 SEO Audit

The Service offers website audit services, including:

• Technical SEO analysis
• Core Web Vitals check
• Security analysis
• Position monitoring (in selected plans)

4.2 Service Limits

Each subscription plan has defined limits, including the number of audits, monitored pages and keywords. Details are available on the pricing page.

5. Payments

5.1 Prices

All prices listed in the Service are gross prices (including VAT). Current prices are available on the pricing page.

5.2 Payment Methods

Payments are processed through the PayU operator. We accept BLIK, credit cards and bank transfers.

5.3 Invoices

We issue VAT invoices upon request. Billing information must be provided before making a payment.

5.4 Subscription Cancellation

Subscriptions can be cancelled at any time. After cancellation, access is maintained until the end of the paid period.

6. Liability

6.1 Limitation of Liability

The Service is not liable for:

• Business decisions made based on audit results
• Temporary service interruptions
• Losses resulting from improper use of the service

6.2 Availability

We make every effort to ensure the service is available 24/7. We reserve the right to perform scheduled maintenance.

7. Complaints

Complaints can be submitted:

• By email to: contact@zepscan.com
• Through the contact form on the website

Complaints are processed within 14 business days.

8. Final Provisions

We reserve the right to amend these Terms of Service. Users will be notified of changes by email with 14 days advance notice.

Matters not regulated by these Terms of Service shall be governed by the laws of the Republic of Poland.

All disputes shall be resolved by the court having jurisdiction over the registered office of the Service operator.