Contact
Have a question? We're happy to help. Choose the most convenient way to reach us.
Live Chat
Available Mon-Fri
9:00 AM - 5:00 PM
Response time
We respond within
24 business hours
Support
Send a message
Fill out the form and we'll get back to you as soon as possible
Frequently asked questions
You might find the answer to your question below
How long does it take to get an email reply?
We aim to respond to all messages within 24 business hours. For urgent technical matters, we respond faster.
Do you offer phone support?
We currently do not offer phone support. All inquiries are handled via email and live chat, which allows us to better document and resolve issues.
Can I schedule a demo?
Yes! For companies and agencies interested in a broader collaboration, we offer a free demo. Write to us describing your needs and we'll arrange an online meeting.
I have a payment issue - what should I do?
We handle payment issues as a priority. Write to us at support@zepscan.com with a description of the problem and your order number (if available). We'll respond as quickly as possible.
100% remote
We operate fully remotely - our team works from various cities across Poland. This allows us to focus on building the best product, rather than renting an office.